This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Last Updated: January 15th, 2009

The Platinum Galleria takes your privacy seriously. Please read the following to learn more about our privacy policy.

NOTICE: Click here for important information about safe surfing from the Federal Trade Commission.

The Platinum Galleria is a Participant in the TRUSTe Privacy Seal Program. TRUSTe is an independent organization whose mission is to advance privacy and trust in the networked world. As this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Lori Padgett at service@platinumgalleria.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php . TRUSTe will then serve as a liaison with us to resolve your concerns.

What This Privacy Policy Covers

• This policy covers how The Platinum Galleria treats personal information that The Platinum Galleria collects and receives, including information related to your past use of The Platinum Galleria products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

• This policy does not apply to the practices of companies that The Platinum Galleria does not own or control, or to people that The Platinum Galleria does not employ or manage. In addition, certain The Platinum Galleria associated companies such as Yahoo!Shopping, Shopzilla, Overture , and Altavista have their own privacy statements which can be viewed by clicking on the links.

Information Collection and Use

General

• The Platinum Galleria uses Yahoo!Shopping (Yahoo!Merchants eCommerce Solutions) to collect personal information when you submit an order with The Platinum Galleria.

• When you submit an order with us, we ask for information such as your name, billing and shipping address, email address, phone number, and credit card information.

• The Platinum Galleria automatically receives and records information on our Yahoo!Merchants/Shopping hosted server logs from your browser, including your IP address , The Platinum Galleria cookie information, and the page you request.

• The Platinum Galleria uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

Information Sharing, Disclosure and Opt-Out

• The Platinum Galleria does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
  • We provide the information to trusted manufacturers and suppliers like KidKraft, GuideCraft, Pacific Cycle/InSTEP who work to fulfill your order with The Platinum Galleria under confidentiality agreements. These companies do not have any independent right to share this information.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of The Platinum Galleria's terms of use, or as otherwise required by law.
  • We transfer information about you if The Platinum Galleria is acquired by or merged with another company. In this event, The Platinum Galleria will notify you before information about you is transferred and becomes subject to a different privacy policy.
• The Platinum Galleria does not display targeted advertisements based on personal information.
• The Platinum Galleria does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.
• The Platinum Galleria advertisers may include Disney, Crayola, Hooked On Phonics, eBags. Advertisements are added or removed on a monthly basis.
• We provide you the opportunity to ‘opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

  If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at service@platinumgalleria.com .

  You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Cookies & Web Beacons

• The Platinum Galleria may set and access The Platinum Galleria cookies on your computer.

  A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.

  Each web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's “help” file. Review more information on cookies here: http://privacy.yahoo.com/privacy/us/cookies/details.html

As is true of most Web sites, we gather certain information automatically and store it in log files. Yahoo!Merchant/Shopping will set cookies within the hosted Yahoo!Merchant/Shopping Store and provide aggregated usage information to the site. This information includes internet protocol (IP) addresses, browser type, referring web pages, exiting web pages, operating system, and date/time stamp.

We use this information to analyze trends, to administer the site, and to track users' movements around the site and to gather shopping trends information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information when there is no purchase made. When a purchase is made the products viewed by the customer are connected to the personally identifiable information. IP addresses are tied to personally identifiable information by the Yahoo!Merchant/Shopping store system but does not use this information for any purpose, except to report any suspected internet fraud activities to the proper federal agency.

If you are a Yahoo! member, Yahoo! might set a persistent cookie to store your password, so you don't have to enter it more than once. Persistent cookies also enable Yahoo! to track and target the interests of our users to enhance the experience on Yahoo!.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)

If you reject all cookies, you will not be able to use Yahoo! and/or Yahoo!Merchant/Shopping products or services that require you to "sign in," and you may not be able to take full advantage of all offerings. However, many Yahoo! and/or Yahoo!Merchant products and services do not require that you accept cookies. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

• The Platinum Galleria uses web beacons to access The Platinum Galleria cookies inside and outside our network of web sites and in connection with The Platinum Galleria products and services. Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tiethe information gathered by clear gifs to our customers' personally identifiable information.

• The Platinum Galleria lets other companies that show advertisements on some of our pages set and access their cookies on your computer.

  Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.

  This privacy statement covers the use of cookies by The Platinum Galleria ( www.platinumgalleria.com )only and does not cover the use of cookies by any advertisers.

Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to The Platinum Galleria's cookies.

Your Ability to Edit Your Order Information

General

• If your personally identifiable information changes, or if you no longer desire our products and/or services, you may correct, update, or delete it by emailing our Customer Support at service@platinumgalleria.com or by contacting us by telephone or postal mail at the contact information listed below .

Confidentiality and Security

• We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

• Yahoo!Merhant Solutions have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

• The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use the latest commercially acceptable means to protect your personal information, we cannot guarantee its absolute security .
  
  Yahoo!Merchant/Shopping uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time Yahoo! asks you for a credit card number on Yahoo! for payment or for verification purposes, it will be SSL encrypted. The information you provide will be stored securely on our servers. Once you choose to store or enter your credit card number on Yahoo!, it will not be displayed back to you in its entirety when you retrieve or edit it in the future. Instead of the entire number, you will only see asterisks and either the first four digits or the last four digits of your number.
  
  Yahoo!Merchant/Shopping maintains reasonable physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

• To learn more about security, including the security steps we have taken and security steps you can take, please read Security at Yahoo!.

Changes to this Privacy Policy

• The Platinum Galleria may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your The Platinum Galleria order or by placing a prominent notice on our site.

Contact Us For Questions and Suggestions

• If you have questions or suggestions, please feel free to contact us. Our Corporate Headquarter is located at: (Please Note: Our warehouses and/or stores are not located at this location.)

The Platinum Galleria, LLC
Customer Care - Privacy Policy Issues
12935 Alcosta Boulevard
P.O. Box 2391
San Ramon, CA 94582

EMAIL: corporate@platinumgalleria.com